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Arena

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1. How do I rent the Arena?
2. Who owns the Douglas N. Everett Arena?

Assessing

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1. Why is the City performing an update of residential properties?
2. Who determines when an assessment is done?
3. What is the schedule for the assessment update?
4. Will types of property be valued differently?
5. What sales will be used in determining market value?
6. Will all the homes in the City be inspected?
7. Since not all homes in the City will be inspected, should I do anything to ensure that the information the City has on record is accurate?
8. Will assessed values change as the market values of residential homes change?
9. Will my new assessment be exactly the same as my recent purchase price?
10. What if I disagree with the new assessment?
11. When will new values from the update impact tax bills?
12. What is the expected impact to the overall tax rate?
13. Will the City receive additional taxes from the update?
14. How does the update coincide with the budget process?
15. How likely is it that my taxes will increase or decrease?
16. Are commercial, industrial, apartments and other types of property being updated?
17. Who are the various parties that are conducting and overseeing the assessment update?

Building Safety

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1. What is the maximum height for a porch floor before you need railings? I have been told 24 inches and 30 inches.
2. I want to build an addition. What do I need to do?
3. I want to install/build a shed. Do I need a Building Permit?
4. I want to build a garage. What do I have to do?
5. I want to turn my deck into a porch. What do I need?
6. I want to turn my screened porch into living space. Do I need a permit?
7. I want to finish off my basement. Do I need a permit?
8. I am interested in purchasing a mobile home in Concord and was wondering what the restrictions regarding doing an addition on a mobile home located in a park were?
9. What fire rating do I need for the entry doors from the garage to the house? I have seen 20, 45, 60 and 90 minute ratings.

City Clerk - Marriage License

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1. Where do I apply for a license?

City Council

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1. Where are the offices of the Mayor and City Council?
2. How do I get an item on the City Council meeting agenda?

City Manager

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1. Who is our City Manager and where is his office?
2. How can I speak to the City Manager?
3. Where are the offices of the Mayor and City Council?
4. How do I get an item on the City Council agenda?

Engineering

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1. Do I need a permit to pave my driveway?
2. How do I view a map of the City?

Finance

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1. How is the city doing financially?

Finance - Accounting - Accounts Payable

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1. When will 1099s get mailed?

Finance - Accounting - Payroll

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1. I am a City employee with questions regarding my paycheck, direct deposit, federal taxes, or employee deduction - who do I contact?
2. When will W2s get distributed or mailed?

Finance - Accounting Office

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1. When will 1099s get mailed?

Finance - Office of Management and Budget

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1. When do citizens get to have input on the budget?

Finance - Treasury / Collections - Automobile Registration

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1. Where is City Hall?
2. Where do I process the State portion?
3. How can I renew my vehicle?
4. What do I need to bring to the City to register a vehicle I just purchased?
5. How do I renew my registration?
6. How do I renew my registration if moving from another city/town in New Hampshire?
7. How do I register my vehicle if moving from another State?
8. How do I register my vehicle if my business is new to the City of Concord?
9. When do I renew my registration?
10. What do I need to bring to the State?
11. Are the same fees collected throughout the State?
12. What is the difference between a new, renewal, or transfer registration?
13. What is the State fee?
14. What is the City fee?
15. Is the permit fee the only fee?
16. My company changed its name. Do I need to re-register?
17. When will my registration expire?
18. Can I transfer my spouse's car to my name?
19. If I lease a vehicle, what is different with the registration process?
20. I am buying a car out of state. How do I register a car I do not have possession of yet?
21. I am moving out of Concord to another NH city or town. Is my registration valid?
22. How do I change my mailing address?
23. Can I receive a refund?
24. I never went to the State to complete my registration AND/OR a vehicle was never put on the road. Can I receive a refund?
25. What forms of payment do you accept?
26. Can I use a bill pay check to pay for my registration?
27. Do I need to sign my registration?

Finance - Treasury / Collections - Property Tax

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1. Why don't we mail four bills?
2. Why are payments mailed to a Manchester Post Office Box?

Fire Department Administration

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1. How do I schedule a station tour?
2. How do I get a copy of a fire or ambulance report?
3. What is a False Alarm Charge?

Fire Prevention

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1. How do I update my emergency contact information?
2. How do I schedule a Life Safety Inspection?
3. How do I report a traffic light or pedestrian walk light out?

Health and Licensing

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1. Do you have any information on bed bugs?
2. I'd like to open a new restaurant in Concord. Who do I contact?
3. I will be driving Taxi Cab for a company and need to obtain my Taxi Operator's license. What information do I need to bring with me?
4. I'd like to have a Demonstration/Protest in front of the State House on the sidewalk. Do I need the City's permission?
5. I'd like to have a Road Race/Bike Race/Walk-a-Thon. What do I need to do?
6. I'd like to have a fundraiser in front of WalMart. What do I need to do?

Human Resources

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1. Where is Human Resources located?
2. How can I get in touch with Human Resources?
3. What are Human Resources hours of operation?
4. What is the fax number for Human Resources?

Human Resources - Benefits

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1. Can I update or make any changes to my employee benefits?
2. How do I notify you of my address or phone number changes for benefits or payroll purposes?
3. Which employees are eligible to participate in the city's benefits?
4. What constitutes a full-time employee? Permanent part-time?

Human Resources - Employment

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1. What jobs are currently available?
2. Is it possible to apply for a position not currently listed in order to keep my application on file for future use?
3. I have previously submitted an application for employment, can I just reuse that application?
4. When will I hear back on a job that I've submitted an application for?
5. Can a resume be submitted in place of an application?
6. What if I have recently seen or heard of an opening, but cannot find it on your website?

Human Resources - Wellness for City Employees/Retirees

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1. What is the City's Wellness Program
2. Who is eligible to participate in the City's Wellness Program

Human Services

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1. What is Concord Human Services?
2. How do I apply for food stamps, Medicaid, TANF or child care assistance?
3. What does Concord Human Services provide?
4. How do I apply for assistance?
5. What information do I need?
6. How long is the application process?
7. How do I apply for housing?

Legal - City Solicitor

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1. What role does the City Solicitor perform for the City?
2. Can I call the City Solicitor's Office for legal advice?

Library - Ask Us

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1. Is there a charge for mailed copies/printouts?

Library - Borrowing

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1. How do I put an item on hold?
2. How do I renew an item?
3. What are the fines for overdue items?

Library - Computers / WiFi

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1. How much does it cost to print?
2. Do you have a color printer?
3. Can I use Skype at the library?
4. Do you have a scanner for public use?
5. Do you offer computer skills training?
6. Do you have guest computers?

Library - General

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1. Does the library have a fax machine for public use?
2. Does the library have a typewriter that I can use?
3. Does the library have quiet study and group study areas?
4. How can I get news from the library?
5. What are some features of the library's new website?
6. What's the easiest way to find Consumer Reports articles online?

Library - Gifts

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1. What items can I donate to the library?
2. Are my donations tax-deductible?

Library - Interlibrary loan

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1. Are interlibrary loans free?
2. Is there a limit on interlibrary loans?
3. Can I renew an ILL item?

Library - Library Cards

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1. Can I apply for a library card online?
2. Do library cards expire?
3. Can I renew my library card online?
4. What if I lose my card?
5. Can I lend someone my card?

Library - New Arrivals

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1. How do I suggest an item for purchase?
2. How do I put an item on hold?

Police

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1. How do I obtain a police report?
2. How can I obtain a pistol permit?

Police - Community Resources

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1. How can I request a tour of the Police Department?

Police - Parking Enforcement

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1. What are the hours of parking enforcement?
2. Where can I park all day in downtown Concord?
3. Where do I go to pay a parking ticket?
4. Can I return to my meter and insert more money to stay longer?
5. What should I do if my meter/kiosk is broken or doesn't register payment?
6. It's snowy - do I have to pay the meter?
7. Can I park overnight in the City of Concord?
8. What happens if I do not pay my parking citations?
9. What if I cannot afford to pay all my citations?
10. Can I use a Disabled Permit at meters or in timed parking zones?
11. How do I sign up to receive notice of a parking ban?
12. How much are the parking fines?

Police - Training & Services Division

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1. Does the Concord Police Department have a preference for certified or lateral police candidates?
2. How old do I need to be to apply to be a police officer?
3. Do you award veteran points or have a veteran preference?
4. Is there a residency requirement for police officers?
5. Are you flexible on the police officer minimum qualifications?
6. The minimum qualifications for police officer state that “A bachelor’s degree is desirable”. How does that impact the selection process?
7. Are you flexible on the police officer tattoo policy?
8. If I fail the written exam or physical test, will there be an opportunity for a retest?
9. I passed a written test and physical test for another police department. Will you accept the results in your process?
10. What will I be tested on in the written exam for police officer?
11. What is the minimum score I need to achieve on the written exam for police officer?
12. I’ve already had a background check for employment or a secret military clearance, do you still have to do a background?
13. How long does the entire hiring process take?
14. How do you rank candidates for your eligibility list?
15. If I have additional questions, can I call?

Purchasing

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1. How can I determine what the City of Concord currently has available for competitive solicitations?
2. How do I get on your bid list so that future bids and requests for proposals/quotations that are relevant to my business capabilities will be sent to me?
3. How do I arrange for a visit with the City's Purchasing Manager and/or Purchasing Agent?
4. Who do I contact if I have a purchasing question and can’t find the answer on this web site?
5. What criteria are used to award bids and proposals?
6. How can I obtain a copy of the bid tabulation on a particular bid?
7. Where do I submit my bid/proposal?
8. Can I still do business with the City of Concord if I am not on your bid list?
9. What about bonds and insurance requirements?

Recycling

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1. Do I Have To Sort My Recycling?
2. Where Can I Get A Recycle Bin?
3. Why Are My Recyclables Not Being Picked Up?
4. What Do I Use For Spring Leaf & Grass Collection?
5. When Is Spring Leaf & Grass Collection?

Sewer / Water

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1. What payment options does the city offer?
2. Are water and sewer billed separately?
3. What is the basis for the charges on my bill?
4. I just bought a new home and the previous owner did not pay his/her last utility statement. Who is responsible for this bill?
5. I did some watering, why has my sewer bill gone up?
6. I am new to the City and have never received a water bill can you tell me how much it will run per month?
7. Will I still be billed sewer if I fill my pool?
8. I have a leak on the water line coming into my house, before the meter. Will the City come fix it?
9. I am looking into getting a new water meter or increasing the size of my water meter. What should I do?

Street Maintenance

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1. Where can I get winter sand?
2. During inclement weather, how can I find out when my road will be cleared?
3. What do I do if I think I have low water pressure?
4. What do I do if I suspect I have a plugged sewer line?
5. What steps do I need to go through for a new water or sewer service?
6. What do I do if I have discolored water?
7. Will the City reimburse me for damages done to my car from running over a pothole?
8. I have a permit for an event and road closures, where do I get barricades/cones?

Trash

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1. What Is PAYT?
2. Where Is The Transfer Station?
3. What Size PAYT Bags Are There?
4. Where Can I Buy PAYT Bags?

Trash & Recycling

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1. What Holidays Impact Trash & Recycling Collection?
2. What Is My Scheduled Day Of Trash Pick-Up?

Utility Billing

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1. How Do I Start Service?
2. Question About My Bill
3. When Are Bills Released?

Website

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1. City of Concord is looking for photos of Concord landscapes, buildings, and people involved in public events.
2. Issue with PDF opening with Safari.
3. Report a issue with the City of Concord website.
4. Mobile Device

Zoning

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1. What setback requirements to I have to adhere to?
2. Do I need a permit for a Yard Sale?