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Water Quality
The Water Treatment Division of Concord General Services provides tap water for the City of Concord of the highest quality. The laboratory staff at the Water Treatment Plant performs continuous testing to ensure the water is within accordance of national standards that are enforced by the U.S. Environmental Protection Agency (EPA) and the Safe Drinking Water Act (SDWA). Concord General Services’ Water Treatment Division ensures these standards are enforced to protect the public from contaminants and to provide the highest standards for both water quality and safety.

Report A Concern
Use our request tracker to report a concern about a water issue. Please call in emergencies to 603-228-2737 from 8:00 a.m. to 5:00 p.m. during the week, and to 603-225-8696 after hours and during the weekend.


Drinking Water Week

Drinking Water Week
We work hard to make sure the Concord community receives clean and safe drinking water all day, every day. In celebration of the American Water Works Association's National Drinking Water Week, we encourage you to learn more about your water and read our 2016 Water Quality Report.


Hydrant Flushing

If you are experiencing low water pressure or discolored water, check to see if your location is currently undergoing hydrant flushing. Hydrant flushing for the 2016 spring season begins on Monday, April 18, 2016 and will continue for the next several weeks to remove any sediment from water distribution pipes to maintain water quality and clarity. Visit www.concordnh.gov/springoperations to view our schedule of impacted areas. Residents should not do laundry if hydrant flushing is occurring in their area. 

Concord General Services Water Treatment Plant Lab Quality

Quality Reports


Water quality reports are published annually to provide public record of how the City of Concord meets or exceeds all state and federal standards for water quality and treatment. All public water systems have been required to produce an annual water quality report since 1999. The report details the quality of Concord’s tap water, frequently asked questions, a comparison of all regulated water contaminants found against the standards of maximum contaminant levels (MCLs), and other important information. View the 2016 Water Quality Report for the City of Concord. All previous reports are archived.


Partnership for Safe Water

American Water Works Association Partnership for Safe WaterConcord General Services’ Water Treatment Division joined the American Water Works Association (AWWA) Partnership for Safe Water in November 2014 to enhance Concord’s commitment to provide the highest quality water. This is a voluntary four-phase program with established water quality guidelines higher than the minimum standards set by the Environmental Protection Agency (EPA). Our Water Treatment Plant has officially been recognized as a Phase II facility. Being a Phase II facility includes annual data collection and reporting of baseline turbidity results (raw and finished) to the AWWA. Concord General Services’ goal is to reach Phase IV by 2019. Being a partner of AWWA Partnership for Safe Water will ensure that Concord General Services is providing the highest water quality possible for the community and is ahead of federal regulations. Please contact our Water Treatment Superintendent, Marco Philippon, for any questions or concerns about the program or the quality of our water.


Contact Us
Marco Philippon
Water Treatment Superintendent
Email 

Mailing Address:
311 North State Street
Concord, NH 03301

Administration Hours:
Monday - Friday 
7:00 a.m. - 3:30 p.m.

Phone: 603-225-8696
Fax:     603-376-6444

Calendar
Mon, Apr. 25 - Sat, Jun. 4

Mon, May 30 - Sat, Jun. 4

Mon, Jul. 4 - Sat, Jul. 9

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News Flash
Drinking Water Week
In celebration of National Drinking Water Week, Concord General Services encourages you to learn more about your water and read our 2016 Water Quality Report at www.concordnh.gov/waterquality. More Information
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